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AppointmentsTo make the best of everyone’s time, consultations are by appointment. An appointment can be made in person at any of our surgeries, by telephone on 01904 724600 or by Appointments Online. Appointments Online - Click here to access Appointments Online Before you can start to use this service you must be over 16 years old and visit the surgery in person to register for online services. ID will be required before the receptionist can provide you with a unique login username and password. Please ask at reception for further details. You may request to be seen at any of the surgeries and during periods of heavy demand you may be offered an alternative to your usual GP. If you are unable to keep your appointment please let us know so that we can offer it to someone else. Telephone CallsOur busiest times fall between 8.00am and 10.00am daily. We would ask that you please try and avoid telephoning between these times unless you require an urgent appointment or visit. A telephone call or telephone consultation may be offered as an alternative to an appointment or a visit. Home VisitsIf you are too ill to come to the surgery and feel a home visit is needed please let us know as early as possible in the morning by telephoning the Visits Lines on 01904 721833. A doctor may telephone you back to discuss the problem first. What to do when the Surgery is Closed:(a) Emergency doctors – Based at York Hospital If you feel you need the assistance of a doctor when the surgeries are closed telephone 0845 056 8060 (b) NHS Walk-in Centre – 31 Monkgate York YO31 7WA Telephone 01904 674557. Staffed by experienced nurses the centre provides health advice and information. You can receive treatment for minor injuries and illnesses as well as emergency contraception. (c) NHS Direct – Telephone 0845 4647 This is a 24hr helpline staffed by experienced nurses offering advice and information. |
Appointments and Repeat Prescriptions OnlineClick here to access Appointments and Repeat Prescriptions Online
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